SGOS FAQ | Advisors' Academy

FAQ

When is SGOS?

Sunday, May 15, through Thursday, May 19.

How do I register?

Please click on the "Register" tab on the homepage and fill in the Registration Form. Once you submit your registration form.

When is the deadline to register?

Friday, February 18, 2022

I have questions about my qualifications and guests I might want to bring.

Please contact Advisors' Academy at 877-399-1933 and ask for Erika Wilson.

If I don’t attend, will I be compensated?

Sorry, there is no compensation provided if you don’t attend.

Can I give the trip to someone else if I cannot attend?

No substitutes or cash-outs will be allowed.

May I bring additional guests at my own expense?

Yes. Please contact Erika Wilson for pricing and availability.

Is child care available at the hotel?

Please contact the hotel directly at 800-741-7333.

Will I receive additional information about the trip?

Yes! The SGOS Team will be mailing you a Travel Packet two weeks before your departure containing the following:

Agenda
Luggage tags
Itinerary booklet

What should I wear?

Please see Dress Code

What's included in the trip?

Please see What’s Included Note:You will be responsible for your own transportation if you arrive or depart outside of the program dates.

How Long is the transfer for the airport to the hotel?

It is about 1 hour and 20 minutes (56 miles approx).

How early should I arrive at the airport for my flight?

Be sure to check in and view your flight itinerary online 24 hours prior to travel so you are aware of any last-minute flight changes. We suggest that you arrive at least two hours before your flight departs to allow for enough time to go through security and get to your gate.

What travel documents do I need?

You will need valid government-issued photo identification.

The legal name on your identification must exactly match the name on your airline ticket, including any middle name or middle initial.

May I extend my trip?

All extension expenses will be your responsibility, including additional airfare, credit card processing fees, hotel accommodations, and transfers.

What credit cards are accepted at the hotel?

All major credit cards are accepted.

I would like to pay the difference to get my choice of room at the resort. Is this possible?

We will take your request and check with the resort for availability and cost.

What are the check-in and checkout times at the hotel?

Check-in: 4:00 p.m.
Checkout: Noon

Don’t see your question here?

Please contact us at 877-399-1933.